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Designing for failure

Episode 009 -

45 minutes

David & Andrew discuss the importance of designing for failure & making sure the problem is communicated to the user.

Other things we talk about:

  • The chaos monkey
  • Chrome's dinosaur game, service workers, BSOD & Twitter's "fail whale"
  • Creating the best error message
  • Facebook's annoying "chat heads"
  • Andy's hotel TV "nightmare"
  • Sky TV & YouView's interfaces

Links mentioned:

  • Understanding website performance

The Unusable podcast is presented by Andrew Waite & David Ball, who discuss the importance of user experience (UX) in technology & the world around us, & talk about great design that just works - or moan about it when it doesn't.

Music is by Gold5472