Duration: 45 minutes
David & Andrew discuss the importance of designing for failure & making sure the problem is communicated to the user.
Other things we talk about:
- The chaos monkey
- Chrome's dinosaur game, service workers, BSOD & Twitter's "fail whale"
- Creating the best error message
- Facebook's annoying "chat heads"
- Andy's hotel TV "nightmare"
- Sky TV & YouView's interfaces
Links mentioned:
- https://twitter.com/DougCollinsUX/status/1083127107373449217
- https://netflix.github.io/chaosmonkey/
- https://uxplanet.org/how-to-write-a-perfect-error-message-da1ca65a8f36
- https://blog.usejournal.com/design-states-weve-been-totally-forgetting-79fcf22c88a3
- Understanding website performance
The Unusable podcast is presented by Andrew Waite & David Ball, who discuss the importance of user experience (UX) in technology & the world around us, & talk about great design that just works - or moan about it when it doesn't.
Music is by Gold5472