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Podcast episodes

The Unusable podcast is presented by Andrew Waite & David Ball, who discuss the importance of user experience (UX) in technology &the world around us, &talk about great design that just works - or moan about it when it doesn't.

All episodes

Product Led Growth

Episode number: 022

Release date:

Duration: 38 minutes

We talk about 'Product Led Growth' whilst getting drunk.

Product Led Growth

Lockdown upsides

Episode number: 021

Release date:

Duration: 39 minutes

In our latest podcast we talk about changes brought about by the coronavirus lockdown.

Lockdown upsides

Occams Razor

Episode number: 020

Release date:

Duration: 47 minutes

What is Occam's razor? In this episode we discuss simple solutions often being the best.

Occams Razor

Hick's Law

Episode number: 019

Release date:

Duration: 43 minutes

What is Hick's Law? In this episode we discuss static website generators, & keeping things simple.

Hick's Law

How UX affects SEO

Episode number: 018

Release date:

Duration: 32 minutes

How does UX influence SEO? In this episode of The Unusable Podcast, we discuss how Google takes into account loading speed, mobile optimisation and other factors when deciding what to show first.

How UX affects SEO

Planned obsolescence

Episode number: 017

Release date:

Duration: 41 minutes

David & Andrew discuss planned obsolescence, the practice of designing products to need replacing sooner to net the manufacturer more money.

Planned obsolescence

Drinking Whisky & Working From Home

Episode number: 016

Release date:

Duration: 50 minutes

Being forced to work from home due to coronavirus, Andrew & David discuss video chatting using Zoom & Skype, & then the rigmarole of getting things delivered. It gets a bit silly towards the end, because Andrew has been drinking whisky.

Drinking Whisky & Working From Home

Security is pointless

Episode number: 015

Release date:

Duration: 59 minutes

Security is a hugely important topic. David & Andrew share their look on what makes for good & bad security, talk about their own experiences in building web apps, & come to the realisation none of it matters anyway.

Security is pointless

The internet is terrible now!

Episode number: 014

Release date:

Duration: 50 minutes

Andrew & David discuss what makes the internet terrible now, like slow websites, browser inconsistencies, monopolisation & stupid people.

The internet is terrible now!

UX writing & microcopy

Episode number: 013

Release date:

Duration: 53 minutes

David and Andrew talk about UX writing and try to answer why it's different to copywriting, and what microcopy is. They also discuss annoying browser notifications, a more sensible way for asking to set cookies, and why opening a japanese soda is difficult.

UX writing & microcopy

Sound design in UX

Episode number: 012

Release date:

Duration: 52 minutes

David and Andrew look at the role of sound in usability. From deliberately loud vacuum cleaners to the crunch of a Pringle, sound is an important but often forgotten aspect of user experience. Also, David almost gets punched, and Andrew bum-shuffles on a water slide like a dog with worms.

Sound design in UX

Self-checkouts & online shopping

Episode number: 011

Release date:

Duration: 44 minutes

We discuss the Queen going shopping & being shown how self-checkouts work, & we discuss their advantages & annoyances. Also Andy has a story about a lame practical joke on a teacher using his Tesco club card.

Self-checkouts & online shopping

Accessibility benefits everyone

Episode number: 010

Release date:

Duration: 57 minutes

In this podcast we discuss using technology with different types of disabilities & how designing for accessibility benefits everyone. We also talk about voice UI for the elderly, & Andy has a terrible experience in a bank.

Accessibility benefits everyone

Designing for failure

Episode number: 009

Release date:

Duration: 45 minutes

David & Andrew discuss the importance of designing for failure & making sure the problem is communicated to the user.

Designing for failure

Design Crimes From 2018

Episode number: 008

Release date:

Duration: 49 minutes

Bad design from 2018, plus other usability problems, dark patterns, how a computer forced David into an encounter with a naked man & the origins of the PlayStation buttons

Design Crimes From 2018

Do cultural differences affect usability?

Episode number: 007

Release date:

Duration: 38 minutes

Cultures differ around the world - does that mean user interfaces should differ too? We talk about how companies have failed to reach international audiences & some funny cultural blunders!

Do cultural differences affect usability?

Getting tricked online by UI dark patterns

Episode number: 006

Release date:

Duration: 42 minutes

Dark patterns are tricks that get customers to buy more in websites & apps. We find examples & prove how they're effective.

Getting tricked online by UI dark patterns

History of computer graphical interfaces & the future of natural UI

Episode number: 005

Release date:

Duration: 57 minutes

Andrew & David talk about the history of computer user interfaces & early computers, where UI is heading in the future with natural interfaces, & Andy has a frustrating experience with a parking machine.

History of computer graphical interfaces & the future of natural UI

Road signs are confusing

Episode number: 004

Release date:

Duration: 52 minutes

Andy and David discuss road signs and instructions that are confusing, and cause more problems than they solve. They also discuss: Should roadsigns be replaced by emojis? Andy’s bad experience ordering at KFC using a touchscreen, none pizza with left beef, the complications of imperial vs metric (again) & a terrible conversation with a Tomtom

Road signs are confusing

Unusable measurements

Episode number: 003

Release date:

Duration: 49 minutes

In this episode Andrew & David discuss units of measurements (including time & length) and how unnecessarily complicated they are. Also there's a brief discussion about how babies should be measured, David talks about how showers should work, and Andy talks about touchscreen drinks dispensers.

Unusable measurements

Killed by bad usability

Episode number: 002

Release date:

Duration: 51 minutes

Andrew & David discuss when bad usability or UX has had horrible consequences, like misdiagnosis, accidents & radiation leak. Also Andy's annoying coffee machine & David's useless microwave.

Killed by bad usability

WTF is usability anyway?

Episode number: 001

Release date:

Duration: 22 minutes

Andrew & David discuss usability, user experience (UX), & talk about norman doors & the importance of an easy website checkout.

WTF is usability anyway?