Duration: 34 minutes
We talk about the article 'Why I'm losing faith in UX' by Mark Hurst, tech ethics & horrible cancellation processes. And toilets.
Other things we talk about:
- Andy gets a humorously ironic app notification
- Logic puzzles at the gym
- Bad cancellation processes (including Amazon Prime's)
- Mark Hurst's Tech ethics
- Toilet flush buttons
- Smart motorway signage creating problems
The Unusable podcast is presented by Andrew Waite & David Ball, who discuss the importance of user experience (UX) in technology & the world around us, & talk about great design that just works - or moan about it when it doesn't.
Music is by Gold5472